FAQs

 

Frequently Asked Questions

 


 

1. Will it fit my car?

 


The xenovae™ backseat protector is designed with a universal fit and works with most cars, SUVs, and trucks.


Before ordering, we recommend measuring your rear seat width and seatback height to ensure compatibility.

 

2. Is it fully waterproof?

 


Yes. The cover is made with a waterproof, spill-resistant material designed to help prevent liquids, mud, and moisture from reaching your seats.

 

3. Does it slide around while driving?

 


No. The protector includes built-in seat anchors and adjustable headrest straps to help keep it securely in place.

 

4. Can I still use seat belts?

 


Yes. The cover features integrated seat belt openings, allowing passengers or pet travel harnesses to be used safely.

 

5. How do I clean it?

 


For daily mess, simply wipe it with a damp cloth.

For deeper cleaning, use a gentle wash cycle and air dry. Avoid high heat.

 

6. How long does shipping take?

 


Orders are processed within 1–3 business days.

Shipping times vary depending on location and carrier. Tracking details are provided once your order ships.

 

7. What if I’m not satisfied?

 


We offer a 30-day satisfaction guarantee.

If you are not happy with your purchase, contact our support team and we will assist you with the return process.